A Brooklyn man is using a video calling service for the deaf to reach out and touch — himself, the company providing the service alleges in a lawsuit. David Marcano is one of the most fervent users of software offered by a Florida company, ZVRS, which gets federal money every time a hearing-disabled person uses its product to place a call, the company claims.
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The software allows the deaf to call one of ZVRS’s sign-language interpreters via video chat. The interpreters act as operators, placing calls to third parties on behalf of the deaf person and then translating the call. But Marcano, 51, isn’t deaf, and his calls don’t need any translating, the company says in Brooklyn federal court papers. Marcano has made 4,646 calls to ZVRS since Jan. 1 “for the sole purpose of self servicing in view of ZVRS’s employees,” the business says.
“In every call made through ZVRS’s software platform, Marcano appears on the video call for the purpose of exposing his private parts or self servicing to ZVRS’s female staff,” according to the suit which seeks unspecified damages. As soon as ZVRS cancels Marcano’s account, he uses false information to create a new one, they gripe. He’s called from eight different numbers, and contacted them as recently as Sept. 21, the company charges. He has signed up for new ZVRS accounts under the names “Davey Mareno,” “Davey Mar,” “Dave Maccan,” “Dave Mard” and “Dave Macan,” among others.
The calls have cost the company productivity and business and left ZVRS’s employees with emotional distress, the firm claims. ZVRS also is seeking an injunction against Marcano to stop his hands-on use of their service, accusing him of fraud and breach of contract because he signed up for software he doesn’t need. Marcano didn’t respond to messages sent to each of the 24 e-mail addresses ZVRS says he used to create the fake accounts.
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